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UPLIFT Reference Services

Salt Lake City, UT

UPLIFT Reference Services

Ticket Information

Type     Quantity
Library Director Free  
Library Staff Free  

Event Details

Times: 8:30-4:30 Tues & Wed., 8:30-12:30 Thurs.

Instructor: Carrie Valdes, Director, Grand Co. Public Lib.

Audience: Utah librarians

Mileage reimbursement: 50.5 cents/mile

Hotel: Candlewood Inn Airport, 801-359-7500, $59

Topics covered:

What is reference?

How libraries are doing reference today

The reference process

The reference interview

Customizing your response to the customer's needs

Evaluating print and online sources

Online search strategies

Knowing when and how to refer to other sources when needed

The reference area: to desk or not to desk?

Beyond the desk: roving reference; online reference

Reader's Advisory

Privacy and confidentiality standards

Pioneer: Utah's Online Library training

Ready Reference collections

Reference services for specific audiences: children, teens, people with disabilities, non-English speakers

 

Where



Utah State Library
250 N 1950 W Suite A
Salt Lake City, UT 84116